Refund policy

Processing Time All orders are processed within 1–3 business days. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Rates & Delivery Times

• Standard Shipping: 5–7 business days
• Express Shipping: 2–3 business days
• Same-Day Delivery (select areas): Order by 12:00 PM

Shipping rates are calculated at checkout based on your location and selected shipping method.

Free Shipping Enjoy free standard shipping on all orders over AED 200.

International Shipping We ship to select international destinations. International orders may be subject to customs duties and taxes, which are the responsibility of the customer.

Order Tracking Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your delivery.

Damaged or Lost Packages If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date and we will resolve the issue promptly.

Contact Us For any shipping inquiries, reach out to us at support@dreamtrends.com